Solutions

A library of systems built for consumer brands.

Each Northley solution is a proven pattern: a defined problem, the integrations it needs, the approvals it respects and the metrics it reports. We configure it to your stack rather than starting from a blank page.

01 · wholesale

Wholesale Inbox Agent

Qualifies retailer and distributor inquiries, drafts the reply, and follows up after a human approves.

Reads inbound wholesale email, separates real buyers from noise, extracts who they are and what they want, drafts a reply from approved brand and terms data, and queues it for one-click human approval. Approved replies are sent, the lead is recorded and a follow-up is scheduled.

The problem: Wholesale and retailer inquiries sit in a shared inbox and are answered late, inconsistently, or not at all.
Works with: Gmail · Outlook · HubSpot · Faire · Slack · Google Drive
Needs your approval: send external email

02 · support

Customer Support Agent

Drafts answers to repeat product, order and shipping questions from approved knowledge.

Classifies incoming tickets, answers the repetitive ones from approved product and policy knowledge, and hands everything else to a person with the context already gathered.

The problem: A small support team answers the same product and shipping questions all day.
Works with: Gorgias · Shopify · ShipStation · Slack
Needs your approval: send customer reply · issue refund

03 · marketing

Growth Analyst

A weekly read of Shopify, Klaviyo, Meta and Amazon performance, with what changed and why.

Pulls channel data on a schedule, reconciles it into one view, and writes the weekly performance narrative your marketing lead currently assembles by hand. Numbers come from the source systems; the analyst explains them.

The problem: The weekly marketing report takes hours to assemble and arrives too late to act on.
Works with: Shopify · Klaviyo · Meta Ads · Google Ads · Amazon · Slack
Needs your approval: change ad budget

04 · executive

Executive Weekly Brief

The founder's Monday operating update, assembled automatically from the systems you already run.

Collects sales, cash, inventory, marketing and support signals into a one-page brief with the exceptions that need a decision.

The problem: Leadership assembles its own operating picture by hand each week.
Works with: Shopify · QuickBooks · Amazon · Klaviyo · Gorgias · Cin7 · Slack
Needs your approval: Nothing leaves your company

05 · creative

Creative Production Engine

Research to concept to brief to script, so the creative team spends its time on the work itself.

A structured pipeline that turns customer language and performance data into concepts, briefs and scripts for human creatives to refine.

The problem: Creative output is limited by the time it takes to research and brief, not by ideas.
Works with: Google Drive · Meta Ads · Slack
Needs your approval: publish marketing content

06 · marketing

Brand Intelligence Agent

What customers, reviewers and competitors are saying, summarized monthly with sources.

Monitors reviews, social mentions and competitor activity and distills them into themes the team can act on, each linked to its evidence.

The problem: Customer and competitor signal is scattered across platforms nobody has time to read.
Works with: Amazon · Shopify · Slack
Needs your approval: Nothing leaves your company

07 · marketing

Influencer Outreach Engine

Discovery, outreach and follow-up tracked in one place instead of a spreadsheet.

Builds and maintains the creator pipeline, drafts personalized outreach for approval, and tracks replies, shipments and posts.

The problem: Influencer tracking lives in spreadsheets and follow-ups are forgotten.
Works with: Gmail · Shopify · Google Drive · Slack
Needs your approval: send external email

08 · operations

Operations Alert System

Inventory, order and fulfillment exceptions surfaced before they become customer problems.

Watches inventory cover, stuck orders and fulfillment delays against thresholds you set, and alerts the right person with the context to act.

The problem: Stockouts and stuck orders are discovered by customers first.
Works with: Shopify · Cin7 · ShipStation · NetSuite · Amazon · Slack
Needs your approval: change inventory commitment

09 · knowledge

Internal Knowledge Agent

Answers the team's how-do-we questions from your own SOPs, decks and policies, with citations.

Indexes approved internal documents and answers staff questions in Slack with links to the source, so knowledge stops living in one person's head.

The problem: Work waits because only one person knows how something is done.
Works with: Google Drive · Slack
Needs your approval: Nothing leaves your company

Not sure which one you need?

Most brands don't, and shouldn't have to. The audit identifies which solutions would return the most for your team, and which would not be worth building yet.

Get an AI Operations Audit