For consumer brands
Built for the way CPG companies actually operate.
Northley works only with consumer brands. That focus is the point: the same workflows, systems and bottlenecks appear again and again, so you benefit from patterns already proven elsewhere.
Who we work with
You are probably a fit if this sounds familiar.
- $2M–$30M in revenue
- Big enough that operational drag is expensive. Not so big that you have an internal automation team.
- 10–75 people
- Everyone wears several hats, and the manual work lands on your most capable people.
- Ecommerce, wholesale or both
- DTC, Amazon, distributors, grocery and specialty retail, each with its own processes and portals.
- A stack that grew organically
- Shopify, Klaviyo, a helpdesk, QuickBooks, a 3PL portal and a great many spreadsheets.
Where it shows up
Every team has work a system should be doing.
The audit looks across the whole company, because the biggest opportunities are usually between departments, not inside one.
Wholesale & retail
Inquiry handling, buyer follow-up, account deadlines, retailer paperwork.
Marketing & creative
Weekly reporting, creative research and briefs, influencer pipelines, review mining.
Customer support
Repeat product and shipping questions, order lookups, escalation with context.
Operations & supply chain
Inventory cover, stuck orders, fulfillment exceptions, purchase order chasing.
Finance
Reconciliations, deduction tracking, recurring reports for lenders and investors.
Leadership
The weekly operating picture, without anyone assembling it by hand.
The outcome
Operate like a much larger company.
The goal is not more software. It is a company that can double its revenue without doubling the number of people holding it together by hand.
Find out where the leverage is.
The AI Operations Audit maps how your company actually works and returns a prioritized roadmap: what to automate, in what order, and what it is worth.