Audit · Build · Run
The AI operating partner for growing consumer brands.
Deploy AI agents, automate repetitive work and build the operating systems your brand needs to scale.
Client portal · AI roadmap
Illustrative
127
Hours returned / mo
Estimated
2,418
Agent actions
Measured
98.7%
Successful runs
Measured
- Wholesale Inbox AgentLive
- Growth AnalystLive
- Support AgentBuilding
- Executive Weekly BriefApproved
- Operations AlertsIdentified
01 — The problem
Revenue scales faster than the systems underneath it.
At $2M you could run the company from an inbox and a few spreadsheets. At $10M the same habits cost you whole days: orders rekeyed, reports rebuilt every week, buyers waiting on replies, and knowledge that lives in one person's head. The usual fix is another hire. There is a better one.
- Fragmented stack
- A dozen tools that do not talk to each other, joined by people copying and pasting.
- Manual by default
- Work that repeats every day, done by hand because nobody has had time to fix it.
- No AI capacity
- Plenty of interest in AI, and nobody on the team whose job it is to make it real.
02 — The approach
Audit, build, run.
Northley is not a tool you are left alone with, and not an agency that disappears after launch. We find the leverage, implement it, and keep operating it.
01 · Audit
See how the company actually runs.
We map your systems, your workflows and where the hours go, then score every opportunity on impact and complexity. You get a prioritized roadmap with the numbers behind it.
02 · Build
Implement what earns its place.
Agents, automations, reporting and knowledge systems, built on your existing stack. Anything that leaves the building waits for a human to approve it.
03 · Run
Operate it like infrastructure.
We monitor every deployment, fix what breaks, improve what works and report the value created each month, labeled measured or estimated.
03 — Solutions
Systems, not experiments.
Every engagement draws on a growing library of solutions built for how consumer brands operate, configured to your stack instead of invented from scratch.
AI Agents
Agents that read, draft and follow up inside the tools your team already uses, under your approval rules.
Workflow Automation
The copy-paste work between Shopify, inboxes, spreadsheets and finance, removed.
Sales Systems
Wholesale and retailer inquiries qualified, answered and followed up without anyone dropping a thread.
Growth Systems
Creative, influencer and lifecycle pipelines that do not depend on one person's spreadsheet.
Marketing Intelligence
One weekly read across every channel: what changed, why, and what to do about it.
Operational Intelligence
Inventory, order and fulfillment exceptions surfaced before a customer finds them.
04 — In practice
What changes on a Tuesday.
Workflow
Before
With Northley
Wholesale inquiries
A shared inbox. Replies go out when someone has time, with terms typed from memory.
Every inquiry classified and drafted from approved terms within minutes. A person approves; the follow-up is already scheduled.
Weekly marketing report
Half a day of exports and screenshots, delivered after the decisions were made.
In the inbox Monday morning, reconciled across channels, with the narrative written.
Customer support
The same twelve questions about ingredients and shipping, answered by hand.
Repeat questions drafted from approved product facts. People handle the conversations that need one.
Founder's operating update
Assembled from five tabs on Sunday night.
A one-page brief with the exceptions that need a decision.
05 — Proof
Value you can check, not a number we made up.
Your portal reports what each system did and what it was worth. Every figure shows its basis and is labeled one of three ways, so you always know what you are looking at.
- Measured
- Counted directly from system activity: runs completed, emails drafted, response times.
- Client-provided
- Your own baselines: how long the task took before, and what an hour of that person's time costs.
- Estimated
- Calculated from the two above, with the arithmetic shown. Never presented as measured.
Find out where the leverage is.
The AI Operations Audit maps how your company actually works and returns a prioritized roadmap: what to automate, in what order, and what it is worth.